After such an excellent experience using Javier and his team to move my partner and I into our new home, we didn’t hesitate to hire them again to pick up furniture we purchased across town and deliver it to our house.Thanks Javier for helping us!
As good as my last move. The crew at Cargo cabbie helped me relocate my office. This time I used their packing services as I had to complete the entire move within 48 hours.They were on time, polite and really cared about making the process easy on me.
Cargo Cabbie is FANTASTIC! Our peewee hockey team hit a road-bump in our annual fundraiser, requiring us to move more than 100 huge boxes. Cargo Cabbie jumped in to save the day. they leaving us with enough money to enter a second tourney.
I used Cargo Cabbie for my family’s home move. The crew was SUPER helpful, polite and respectful and fast. they delivered all the supplies Thanks for taking great care of us. Will get back with our next small move from storage. Take care.
I just wanted to take a second and send along my thanks to the Cargo Cabbie team,Alex, Kyle and Conrad for the move on Saturday. They were polite, professional and fast.This was easily the best move I have had. I will definitely be calling you again...
Happy to say had the first smooth move ever using the team at Cargo Cabbie! Having used many moving companies in the past, it has always been a stressful experience. I look forward to using Cargo Cabbie for all future moves!
Javier and his team were fantastic. I was very nervous about my move since I’ve heard so many horror stories about moving companies, but they were punctual, professional and fast. I will definitely use them for any other moves!
Impressed with the excellent communication and the excellent service. This moving company came to me through word of mouth from someone who has used them again and again. Polite, punctual and helpful. Moving doesn’t come better than this.
Amazing crew!! Quote was accurate. Office staff were extremely helpful. The crew arrived on time and took over. Extremely efficient and competent.They even helped me to arrange the furniture in the new place which was great.
Needing to move the contents of one home to 5 different destinations, a friend recommended Cargo Cabbie. Having seen and heard about so many unscrupulous and dishonest movers and moving companies.To Cargo Cabbie – A very sincere thank you!
We found Cargo Cabbie through the Better Business Bureau and researched their reputation through various internet review sites. Their high reputation is very well deserved. On the day of the move they showed up on time with Javier and 5 movers.
In addition to the great office staff, the two movers quickly manoeuvred our prized bookshelf through a tight staircase without as much as a scratch. I would highly recommend Cargo Cabbie to anyone. Cargo Cabbie is better then other moving company.
Time begins when the crew arrives on location and ends when the job is complete. After the first hour, time is billed in 30-minute increments, rounded up to the nearest half hour. For moves at the end and beginning of the month there is a 4 hour minimum, this will be clearly indicated on your estimate.
Gratuities are not included but appreciated (these can be paid in cash or added to the final bill).
Payment must be made on-site, in full, upon job completion. A receipt will be provided by email after payment has been processed. We accept cash, debit, Visa or MasterCard.
For jobs over three hours, the crew may take a ten minute paid break. For jobs over five hours, the crew will take a thirty minute unpaid break.
We do our best to accurately estimate the time required for each job, however, estimates provided by our coordinators are not guaranteed and are subject to change.
Once an estimate is “accepted”, a coordinator will be in touch to explain the next steps. Photos of your move or an on-site visit (based on the size of your move) are required to finalize the estimate.
Bookings are not secure until a non-refundable deposit has been paid. Once the deposit has been received, a confirmation email will be sent and your booking is complete.
In the event that the client needs to cancel a booking, the client will lose their deposit. All deposits are non-refundable.
If the client needs to reschedule a job, we require a minimum of 14 days notice, and the alternate date is subject to availability. If the job cannot be rescheduled, the client will lose their deposit. An alternate date must be booked within 5 days after the cancellation. Any rescheduled jobs will incur a $35 administrative fee.
It is the client’s responsibility to decide on the level of coverage for the job (Basic Protection or Replacement Value Protection). Any damage claims must be submitted within 7 days (Note: pictures from multiple angles will be needed to process any claim).
Please read more about your options and exceptions here.
It is the client’s responsibility to disclose important information regarding the job. This includes a full and accurate list of items to be moved, accurate information regarding flights of stairs, elevator details, access to locations (eg. waiting for keys, etc) that affect the length of the move and/or our staff’s safety. If there is undisclosed information, Cargo Cabbie reserves the right to send additional crew members if needed, or spread the job over several days. There is a 3-hour minimum charge for each additional staff member.
Ensure that legal parking for our vehicle(s) is available at all locations. Any parking tickets received will be added to the final bill.
The client is responsible for booking elevators and/or loading bays that the move requires. Failure to do so may add time to the job.
Disassembly and Reassembly
It is the client’s responsibility to inform Cargo Cabbie prior to the move if any disassembly or assembly of any item(s) is required. Failure to do so may add time to the job. This work is not warranted.
We Do Not Move
Hazardous materials (including propane tanks), people, pets, specialty items, including but not limited to: safes, pool tables, pianos etc (we recommend piano movers as they have specialized equipment and training to maintain the quality of the soundboard)
Health & Safety
The client is responsible for any parasitic insects (bed bugs, cockroaches etc) encountered within the premises of the origin, destination and/or additional locations. The client will be responsible for reimbursing Cargo Cabbie for costs incurred due to cleaning, sanitizing and delousing vehicles and/or replacing affected equipment.
Cargo Cabbie Inc. reserves the right to cancel a move if the conditions of any of the locations are unhygienic and/or the crew encounters any parasitic insects.